Brand strategy for
otherworldly escapes

Distinctive Destinations

ABOUT US

STRATEGIC POSITIONING FOR

McCaw Hospitality elevates luxury resorts in remote destinations through expertise in sales, marketing, PR, social media and experience design—crafting bespoke strategies that resonate with today's discerning, purpose-driven traveler. With 22 years of industry expertise, we help boutique properties achieve sustainable revenue growth while preserving the essence of what makes them unique.


By crafting compelling narratives and programming that reflect the unique character of each season, we help properties stay relevant and drive revenue throughout the year. Our deep industry relationships allow us to amplify these stories across sales, marketing, and PR channels—bringing each hotel’s destination to life and connecting it with new, curious, and experience-driven audiences. With over 22 years of experience with some of the world’s most iconic resort brands, McCaw Hospitality expertly extends your brand’s reach, introducing resorts to new audiences who value authenticity, beauty, and a deep sense of place.

What makes us different

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Experience-driven marketing

Experienced secret shoppers

Social media integration

22 years of experience

Deep industry relationships

Sales, marketing and PR channels

Secret Shopper

Experience Design

Sales

Marketing

Social Media

Forge lasting connections with top luxury travel advisors, group planners and wedding planners to drive qualified bookings to the seasons when you need it.

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Secret Shopper

Experience Design

Sales

Marketing

Social Media

We offer comprehensive marketing services tailored for luxury resorts in the world’s remotest reaches and mystifying landscapes.

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Sales

Marketing

Social Media

We develop captivating Instagram content and detailed content calendars tailored to highlight your unique experiences and stunning surroundings.

Experience Design

secret shopper

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Experience Design

Sales

Marketing

social Media

By crafting carefully curated seasonal experiences, we help resorts highlight what makes their destination special.

Secret Shopper

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Experience Design

Sales

Marketing

Social Media

Secret Shopper

Book a secret shopper visit or phone call to learn how to optimize the pre-arrival and onsite guest experience.

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Explore our services

Words of Wisdom

Travel Writer for New York Times, Travel +Leisure, Conde Nast Traveler

- Jen Murphy

"As a journalist, I can always count on Jess to have all of the answers. Nothing is ever cookie cutter. Not only does she cultivate intimate relationships with her clients but she knows the nuances of the travel landscape and how her clients fit into the latest trends and stories. She is a three-dimensional creative who thinks beyond the page, strategizing how to tell a story through multimedia platforms. She's also a downright genuine soul whose knowledge and expertise I never have to second guess."

President, Ted Turner Reserves

- Jade McBride

“Over the past 16 years, I’ve had the pleasure of working alongside Jess at numerous properties. She is a truly remarkable and well-connected professional in the luxury travel industry, consistently achieving outstanding results. Jess embodies leadership through her actions and has extraordinary attention to detail. She sincerely invests time in understanding the unique qualities of both the hotel and the destination, which is reflected in her sales and marketing efforts that come from a place of genuine care and passion. Her talent for crafting compelling stories, combined with her exceptional global connections within the luxury travel sector, makes her an invaluable asset.”

- Joe Ogdie

“Jessica Cook is one of the most well spoken, creative and hard working individuals I have had the pleasure of working with. I have been honored to work with Jessica on the launch and opening of the Lodge at Blue Sky, a working relationship of almost 7 years. In this time, Jessica has displayed her depth in relationships within the Travel Advisor community that has driven performance and sales. Jessica's creativity when developing programming, experiences and the collateral to support it is one of a kind. Jessica's curiosity and love for the industry allows her to constantly drive relevance and excellence in all she does. Jessica is a true gem and wonderful person, anyone that gets to work with her is lucky!"

General Manager, The Lodge at Blue Sky, Auberge Resorts Collection

- Kasra Esteghamat 

"Jessica has a rare ability to evoke the emotional essence of a place paired with tireless dedication and consistent professionalism that make working with her both inspiring and effortless."

Founder, Eden For Your World